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March 7
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Thanks Obama.

Journal Entry: Fri Mar 7, 2014, 11:23 AM


Seriously, I am so sick of this stupid obamacare thing so I am going to rant about it. Ignore me if you don't care. XD

But yeah, okay so our deadline for applying for the program is the end of this month. I have been trying to apply for MANY MONTHS and I STILL don't have insurance.  I applied online, after much frustration with the non-functional website, and I was told I would be contacted shortly afterwards. But after a couple of weeks of not being contacted I called them, and they were like "Oh yeah, it's all good. You just have to wait." So I waited a bit longer and nobody contacted me. SO I called back, and they were like "What, we don't have an application for you in our files. You trippin, girl?" And I got really annoyed because I went through the whole process online and they told me they had it, but somehow it magically vanished from their files. So I filled it out again over the phone with an actual person, so they could input it and there wouldn't be any computer errors. And then she told me I just had to wait again to see if I could get medicare/medicaid (I don't know which is which) or if I needed to get one of their plans. So I waited a couple weeks, and nobody contacted me. So I called back, and a different girl had to re-ask me a bunch of stuff, and then promptly told me that I was eligible for medi-whatever, because I guess you don't actually need to wait, and the first girl was just being dumb. So she told me they were sending my application over to my state's individual health department because it was their problem now and the gov't can't do anything until the state either decides to accept or reject me into medi-whatever.  If they accept me, then I get that insurance, but if they refuse me, then I have to go back and re-apply with the government healthcare and get their packages. But I can't do that until Arkansas makes a decision.  So the gov't lady told me it should take about 2 weeks for the State department to contact me with their decision.

Well, it's been 5 weeks and they still haven't called or emailed me, so I called the government healthcare people back and asked if my application had actually gone through or not, and the lady said that it had gone to them, but that was all they knew. So she gave me a number to call my state's health department to ask about my status, but oh my glob, this is the worst service line EVER.  For one, automated phone menus suck, but that's normal for calling something like this. I get that they want to categorize callers to send them to to appropriate service rep. And I also know that a lot of phone menus are designed to avoid having to connect you to an actual human if possible, because let's face it, no company actually wants to talk to you if they can help it. -_-  But there's that nifty little trick where if you press 0 during an automated menu (even though it's never listed in the options) you'll bypass the menu and automatically be connect to a service rep.  But I try giving the regular menu a chance first to see if it works, though it usually doesn't.  But the freakin menu for the Arkansas healthcare thing that I'm supposed to be using is by far the most inaccessible I've ever seen.  I feel like it's just kind of a joke.  It's goes like this-

I call the number, and I get the general welcome message and the "Press x for spanish" options. Okay, so far so good. And then it starts listing options, so I find my option and click it. Then I get another message telling me what info I'll need for the call, and that I'm going to be put on hold. Okay, that's normal too. So then I get put on hold, and I'm thinking everything is normal and that I'll probably be on hold for quite a while. Again, normal. But then after 15 seconds (I counted because I've called so many times now) it promptly tells you that nobody is currently available, and then it hangs up on you! Which is total crap, because how on earth am I ever supposed to get in to talk to anybody when I can only be on hold for 15 seconds because it auto-ends the call? Normally a phone line is supposed to put you on hold, and if it tells you they're busy it suggests calling later, but it keeps you on hold for as long as you want or until you get connected to a representative.  But this line just hangs up on you like "Sorry punk, we don't have time for your silly problems."  

So I'm like "Okay, well I'll just press 0 in the menu and get directly connected." But nope, it's a trick menu. Pressing 0 just restarts the options list instead, so there's no way to get connected other than getting put on hold. But you can't actually hold because it hangs up on you after 15 seconds! And I'm so annoyed because I have been trying to get my healthcare for ages and still don't have it, and if they can't get me processed by the end of the month, then I won't be able to apply again until the next opening, which who knows when that will actually be.  And I would really like to have some kind of healthcare because it would be nice to not have to pay out the butt just to visit a walk in clinic.  Seriously, I can't afford to go to any kind of doctor because I can't afford any kind of medication, so if I get sick beyond a little cold, I'm screwed.

ABLASJJajsndjnksdkjklasjkldskkdskdksdkdksjdkjksjlkdfhadlfjklaksfJKANSJFC THANKS OBAMA :iconragequitplz:

So now I'm just going to spam the other menu options and if I get connected I'll be like "Hey, random computer tech service guy, give me someone I can talk to right now!! D:<"

  • Listening to: Crappy phone menus
Skin by SeCl4 (modified by Turtle-Arts)
Add a Comment:
 
:iconlilowlaroo:
lilowlaroo Featured By Owner Mar 11, 2014  Professional General Artist
And this is why I've remained at a job I hate for so long - we get amazing health benefits.
Reply
:iconturtle-arts:
Turtle-Arts Featured By Owner Mar 11, 2014  Professional Digital Artist
Lucky. XD
Reply
:icontakshadowing:
TakShadoWing Featured By Owner Mar 10, 2014  Professional General Artist
You should contact your local new group and give them all this information. Guarantee something will be done once this bs is put in the spotlight.
Reply
:iconturtle-arts:
Turtle-Arts Featured By Owner Mar 10, 2014  Professional Digital Artist
new group?
Reply
:icontakshadowing:
TakShadoWing Featured By Owner Mar 13, 2014  Professional General Artist
Ooops...sorry, meant to say "news".
Reply
:iconnavihawk:
navihawk Featured By Owner Mar 8, 2014  Student General Artist
T.T obamacare is a fucking joke, I don't make enough money to pay for health insurance and i dont work full time so i dont get medical that way. yes i have the college hosptial insurance but that isnt much.
Reply
:iconelvan-lady:
Elvan-Lady Featured By Owner Mar 8, 2014  Hobbyist Traditional Artist
Arkansas? No wonder you're having trouble. :B
Reply
:iconniverdia:
Niverdia Featured By Owner Mar 8, 2014  Hobbyist Traditional Artist
This is why I'm glad that I don't live in USA.
Granted, I live in one of the poorest countries in the European Union, but healthcare is affordable and with no ifs and buts. I can't wrap my mind around how it's supposed to be "privilege". .____.
Reply
:iconsylris:
Sylris Featured By Owner Mar 8, 2014  Hobbyist Traditional Artist
Aye. I actually can really understand with all of this. : \ Honestly it's basically just another regulation and tax on people, is what it amounts to. I wish you the best of luck with this, I really do.
Reply
:iconk-jackson-katss:
K-Jackson-Katss Featured By Owner Mar 8, 2014  Professional Photographer
TELL me about it. Having lost our jobs, neither my wife of I qualify! Not enough income and a little too much in the bank.
Reply
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